Kenapa Selalu Butuh Clear Temper?

Saya memakai listrik pra bayar. Memakai listrik jenis ini lumayan enak karena pemakaian listrik dapat sesuai kebutuhan. Ceritanya kemarin saya mengisi pulsa listrik melalui e-banking. Caranya mudah kok, yaitu :

1. Masuk ke web e-banking yang digunakan.
2. Masukkan data yang dibutuhkan antara lain : pilih pembayaran PLN pra-bayar, nomor kartu pelanggan,  dan nominal yang mau diisikan.
3. Ikuti semua tahap-tahapnya sampai muncul bukti pembayaran listrik.
4. Catat nomor token/stroom pada bukti pembayaran listrik.
5. Simpan bukti pembayaran tersebut.

Nah, sampai tahap ini saya tinggal memasukkan nomor token/stroom seperti yang tertulis di no.4 ke meteran listrik rumah. Gampang kok. Masukkan barisan angka sebanyak 20 digit ke meteran lalu tekan enter. Sudah. Selesai. Ee..tapi kenyataannya tidak semudah itu karena meteran di rumah sering banget ada tulisan 'PERIKSA'. Kalau ada tulisan tersebut, kita tidak bisa memasukkan kode token/stroom. Makanya butuh kode clear temper dari PLN. Tidak bisa yang lain. Ingat, ya.

Kemudian saya menelepon PLN terdekat. Setelah ditanya no kartu pelanggan, alamat, dan nomor HP, saya diminta untuk menunggu. Saya telepon jam 11 siang tapi sampai jam 13.30 petugas PLN belum memberi kabar. Biasanya mereka akan sms ke no HP yang ditanyakan. 

Oke, saya maklum mungkin mereka sedang istirahat, jadi ya masih menunggu. Kemudian jam 14.00 saya menelepon lagi dan mendapat jawaban yang sama seperti sebelumnya. Oke, menunggu lagi sampai saya tinggal tidur siang. Bangun tidur jam 15.30, saya cek HP masih belum ada sms dari petugas PLN. Ada apa ini? Biasanya mereka merespon tidak selama ini.

Akhirnya saya telepon PLN untuk kali ketiga sambil merem-melek. Petugas tersebut menjawab katanya sudah disms. Lah, saya cek HP memang belum ada sms yang masuk. Padahal HP tidak mati sama sekali, selalu ON. Kemudian petugas tersebut menanyakan nomor HP lagi dan ternyata beliau salah mencatat nomor saya. Eng ing eng. Lega deh rasanya masalah sudah teratasi.

Tak sampai 5 menit saya mendapat sms dari PLN sebanyak 20 digit kode clear temper. Saya catat kode itu di kertas. Lalu saya masukkan kode clear temper ke meteran, kemudian enter. Setelah itu baru masukkan 20 digit kode token/stroom dari bukti pembayaran e-banking lalu enter. Total saya memasukkan 40 digit angka agar pulsa listrik di rumah bertambah. 

Kejadian yang saya alami bukan sekali ini saja, lho. Hampir tiap bulan saya dan suami harus melakukan cara yang sama agar pulsa listrik bertambah. Entah kenapa meteran di rumah selalu ada tulisan 'PERIKSA'. Baru saja saya mengecek meteran untungnya tulisan tersebut sudah tidak ada. Semoga hal ini tidak hanya sementara saja karena tulisan 'PERIKSA' bisa tiba-tiba muncul. 

Bagaimana pengalaman teman-teman mengisi pulsa listrik pra bayar?



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